Cookie Policy
Understanding how Natural Wellness UK uses cookies to enhance your browsing experience and provide you with the best possible service.
What Are Cookies?
Cookies are small text files that are placed on your computer or mobile device when you visit our website. They are widely used to make websites work more efficiently and provide information to website owners. Cookies enhance user experience by remembering your preferences and enabling certain features that make your next visit easier and the site more useful to you.
At Natural Wellness UK, we use cookies responsibly to improve your browsing experience, understand how you interact with our website, and to provide you with personalized content related to natural wellness products and services. All information collected through cookies is used in accordance with this Cookie Policy and our Privacy Policy.
How Cookies Work
When you first visit our website, we may ask for your permission to use cookies. Most web browsers allow you to control cookies through their settings, giving you the ability to accept, reject, or delete cookies. Cookies typically contain:
- The name of the website that created the cookie
- A unique identifier
- Information about your preferences and settings
- An expiration date
Types of Cookies We Use
Essential Cookies
These cookies are necessary for our website to function properly. They enable basic functions like page navigation, secure access to your account, and shopping cart functionality. Without these cookies, our website cannot operate effectively.
- Authentication and session management
- Shopping cart functionality
- Security and fraud prevention
- Load balancing and performance
Analytics and Performance Cookies
These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This data helps us improve our website's performance and user experience.
- Google Analytics tracking
- Page load time measurement
- User journey analysis
- Popular content identification
Functional Cookies
These cookies enable enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our pages.
- Language and region preferences
- Recently viewed products
- Wishlist functionality
- Personalized product recommendations
Marketing and Advertising Cookies
These cookies are used to deliver advertisements more relevant to you and your interests. They also help measure the effectiveness of advertising campaigns.
- Social media platform integration
- Targeted advertising based on browsing behavior
- Remarketing campaigns
- Conversion tracking
Specific Cookies Used by Natural Wellness UK
| Cookie Name | Purpose | Duration |
|---|---|---|
| cart_session_id | Maintains your shopping cart items across sessions | 30 days |
| user_preferences | Stores your website preferences and settings | 1 year |
| _ga | Google Analytics - distinguishes unique users | 2 years |
| _gat | Google Analytics - throttles request rate | 1 minute |
| security_token | Provides security against attacks and fraud | Session |
Third-Party Cookies
Some cookies are placed by third-party services that appear on our pages. We use services from Google Analytics, social media platforms, and payment processors. These companies may use cookies to serve ads based on your prior visits to our website or other websites.
Managing Your Cookie Preferences
Browser Settings
You can control and manage cookies through your web browser settings. Most browsers allow you to:
- View what cookies are stored on your device
- Delete existing cookies
- Block cookies from being set
- Set preferences for specific websites
Note: Disabling certain cookies may affect the functionality of our website and limit your user experience.
Our Cookie Settings
You can also manage your preferences directly through our cookie consent tool, which allows you to:
- Accept all cookies for the best experience
- Accept only essential cookies
- Customize your preferences by category
- Withdraw consent at any time
Popular Browser Cookie Management
Cookies and Your Privacy
Data Protection
At Natural Wellness UK, we take your privacy seriously. We collect and process cookie data in compliance with:
- The UK General Data Protection Regulation (UK GDPR)
- The Data Protection Act 2018
- The Privacy and Electronic Communications Regulations (PECR)
- Industry best practices for data protection
How We Use Cookie Data
The information we collect through cookies helps us:
- Improve website performance and user experience
- Provide personalized product recommendations
- Analyze website traffic and usage patterns
- Ensure secure transactions and prevent fraud
- Deliver relevant marketing communications
- Comply with legal obligations and industry standards
Data Sharing and Third Parties
We do not sell your personal data. We may share cookie data with trusted third parties including:
- Analytics service providers (Google Analytics)
- Payment processors for secure transactions
- Marketing platforms for targeted advertising
- Website hosting and technical service providers
All third-party partners are contractually bound to protect your data and use it only for specified purposes.
Updates to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will:
- Update the effective date at the top of this policy
- Notify you of significant changes through website notices or email communications
- Provide a summary of key changes in the updated policy
- Maintain previous versions for transparency and reference
Last Updated: 15 January 2025
We encourage you to review this Cookie Policy periodically to stay informed about our use of cookies and your rights regarding cookie data.
Contact Us About Cookies
If you have any questions about our use of cookies or this Cookie Policy, please don't hesitate to contact us:
General Contact
Natural Wellness UK
Princes Street, Edinburgh, EH2 2ER
United Kingdom
Quick Contact
Phone: +44 20 7946 0013
Email: [email protected]
Business Hours:
Monday-Friday: 9:00-17:00
Saturday: 10:00-16:00
Need More Information?
We're committed to transparency and helping you understand how we protect your privacy while providing the best possible browsing experience.